Compliance and Legal

Fairbank Estates operates in line with current UK property legislation and best practice. We are fully compliant with client money protection, redress scheme requirements, and data protection regulations, giving landlords and tenants complete peace of mind.

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Compliance and Legal Information

Compliance and Legal Information

Fairbank Estates operates in accordance with current legislation and recognised best practice within the UK property sector.

We are committed to transparency, professionalism, and safeguarding our clients’ interests at all times.

Client Money Protection (CMP)

Fairbank Estates is a member of a government-approved Client Money Protection scheme, ensuring that client funds are held securely and protected in accordance with statutory requirements.

View Client Money Protection Certificate

Redress Scheme

Fairbank Estates is a member of an approved Property Redress Scheme, providing clients with access to an independent complaints resolution service should it ever be required.

View Property Redress Scheme Certificate

Complaints Procedure

We take complaints seriously and aim to resolve any issues promptly and fairly.

Our full complaints procedure outlines how concerns should be raised, how they will be handled, and the timescales involved.

View Complaints Procedure

Data Protection & Privacy (GDPR)

Fairbank Estates complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our Privacy Policy explains how personal data is collected, used, stored, and protected, and outlines your rights in relation to your personal information.

View Privacy Policy (GDPR)

Terms of Business

Our full Terms of Business are issued prior to instruction and clearly set out the scope of our services, responsibilities, fees, and exclusions.

Copies are provided to all clients before any service is commenced.

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